The library blogsphere has been buzzing about a pair of posts condemning library technophilia. Other people have talked about how appropriate use of technology is generally a good thing; I don’t have to.
What I want to know is, where are these librarian tech fiends everybody keeps talking about? Where are the librarians who jones uncritically for anything and everything as long as it’s leet and kewl? (Where are the libraries that have the money, never mind the staff, to do that?) And while I’m at it, where are the librarians who hate print? Who see no value in controlled vocabularies or Boolean searches?
I think they’re phantoms, spectres, the latest Homo stramineus. I don’t think they exist. I think they’re an excuse, a dodge, and I must say the dodge is getting sadder and lamer by the day.
The tip-off in ChrisChuck’s (sorry about that; eyesight obviously off today) posts, to my mind, is the dearth of actual examples of poorly-considered technologies, or technologies implemented too hastily. (It’s not like they’re not out there. I’m hearing lots of conflicting reports about RFID, for example.) Just yelling “XML! RSS!” doesn’t cut it; I need to see how XML and RSS are a bad thing. Those who have responded to Chuck, conversely, have been very careful to illustrate their points. Nor does Chuck articulate what he would consider a better response to technological change, which as far as I’m concerned leaves his posts in the “empty complaint” category.
I hate to do this, partly because I’m going to get in dutch for it, partly because I hate to add fuel to an already-bright fire, but I must point out that Michael Gorman trots out these rhetorical gambits pretty regularly—whack “technology” as a monolithic concept, fail to provide specific examples of how technology has been misused, and deny the need to create solid, practical, articulate responses to replace the supposedly ill-considered behaviors he’s criticizing.
Compare this to Walt Crawford, who goes after specific technologies that he thinks are wrongheaded, always has clear and well-articulated reasons for his dislike, offers alternatives when appropriate, and is always willing to engage in discussion and even change his mind.
That I respect, and even try to emulate.
I do not respect using the word “technology” as an all-purpose curse.
I do not respect unwillingness to engage with novelty, or categorical refusal to admit, examine, and learn from what’s good and useful (as well as what’s problematic) about whatever is new.
I do not respect seizing gleefully on technological failures while ignoring technological successes—some experiments will always fail, and a new technology by itself isn’t always the cause of failure. Nor is potential failure always a credible reason not to try something new.
I do not respect the common misreading and condemnation of enthusiasm for specific novelties as uncritical novelty-chasing.
I do not respect the accusation that those who embrace the new must hate what preceded it; nor do I respect the accusation that those who point out advantages of the new over the old must hate the old, must want or expect it to vanish. I do not respect the creation of Homo stramineus in any of his many guises.
And while I can and do respect some people who are given to these behaviors now and then—we’re all human—I admit it does take some work on my part… and a few people who engage in nearly all of them, I fear I can’t manage to respect at all. Even if they’re librarians.