25 Octobris 2005

Thanks, TDS Metrocom

I logged on to the credit union I used in Madison to gaze unhappily at the dwindling balance there (I’ve been using that account for the house bills; Hallo-”Close Date”-ween can’t come soon enough).

Somehow, the balance seemed to have dwindled just a wee bit too far—and then I suddenly saw why. I cut off our phone and DSL service effective the day after we moved, but TDS Metrocom was still auto-debiting us.

Yeah. Er. Not so good. So I hopped onto their website and alerted them to the issue, and what do you know, I didn’t have to argue with them. They immediately apologized and are fixing it.

Go TDS! After the hell that was Verizon DSL, it’s nice to deal with a phone company in possession of a clue.